Quote velocity for a 6-person construction crew

The problem

Veld & Tuin Eindhoven runs six crews across the Eindhoven region — landscaping, hard surfaces, irrigation, residential extensions. Their owner spent every Sunday writing the previous week’s quotes by hand. Most went out three to five days after the site visit. Two-thirds of the bigger jobs went to whichever competitor sent a quote first.

What we shipped

A 14-day pilot of the Quote-to-Invoice Pack for Trades, scoped to Standard tier:

• Mobile quote builder seeded with their real rate cards and material catalogues
• On-site quote PDF emailed to the customer before the crew leaves the driveway
• Auto-invoice the moment the quote is accepted in the customer portal
• Payment reminder cadence on a 7 / 14 / 28-day schedule
• Approval gate on every outbound quote (the owner still signs before send)

Total elapsed time from kick-off to first quote sent in the field: 9 days.

What changed

“I sent a quote from a customer’s driveway. They rang me from their kitchen ten minutes later to accept. That used to be a Sunday-night PDF and a Monday-morning phone call.” — Owner, Veld & Tuin

In the four weeks after launch:

• Median quote turnaround: 5 days → 47 minutes.
• Win rate on quotes ≥ €5,000: 38% → 47% (+22%).
• Owner Sunday hours: 6 → 1. Mostly reviewing the week’s pending payments.
• No regressions on margin — the pricing engine flagged three quotes that would have undercut their target margin and prompted re-quotes.

What’s next

The crew is moving to the Pro tier in Q3 to add multi-team support (each crew lead can build quotes from their own van) and an integration with their bookkeeper’s Yuki environment. The owner has agreed to be a reference for two more pilots in the construction segment.